Help
Help & FAQ
Answers to the most frequent questions – from searching to your first listing.
Last updated: October 2026
Searching and finding
- Filters stay in the address: searches can be shared and used with the browser back/forward buttons.
- Besides structured filters (make, price, year, mileage and more) there is full-text search and radius search by postal code.
- With an account, searches can be saved with notifications for new matches.
Listing a vehicle
- Via “Sell” you identify your vehicle (type approval, serial number or make and model) and follow the assistant step by step – drafts are saved automatically.
- During the pilot, listing is free up to your account's listing limit; the limit is shown when you publish.
- A listing goes online as soon as you publish it, without prior review. We check listings afterwards and remove those that break the listing rules.
Account and organization
- Private account or business account (organization): the account type decides which name appears on the listing.
- Roles: everyone in a business creates and publishes listings and answers messages; admins also manage members; owners can additionally close the business.
- Email and password are changed under “My account / Security”.
Costs
- Searching, saving and contacting sellers are free.
- During the pilot, listing is free too, up to your account's listing limit. Need more? Write to us – we raise limits for free as well.
- Paid plans will follow later. We will let you know by email well in advance; nothing changes without notice.
Messages and reports
- Sellers are reached via the contact actions on the listing; chat requires an account.
- Suspicious listings are reported via “Report listing” – here is how we handle them.
Legal
- Our GTC and listing rules apply; data processing is described in the privacy notice.
- Who we are: see imprint and About us.